Passengers at Tolmachevo Airport in Novosibirsk are spending hours waiting in line at passport control, but why is this happening? The long queues begin even before entering the terminal building. Fortunately, passengers on domestic flights are exempt from going through passport control before every departure and arrival, which can take up to an hour and a half.
An NGS.ru observer recently spent over an hour waiting at the passport control post in the airport and shared their observations. However, an expert believes that there is little that can be done to improve the situation.
One possible solution could be the implementation of automated control stations. By simply scanning their passports and having their photos taken, passengers could streamline the process. However, the expert doubts that this would significantly reduce waiting times.
The main problem lies in the fact that several flights arrive at the airport almost simultaneously, causing congestion. Airlines often schedule flights in narrow time frames to accommodate their own schedules. Delays or early arrivals can disrupt the flow, and larger planes with more passengers can exacerbate the problem. While increasing the number of passport control booths could potentially alleviate the issue, the airport simply lacks the space to accommodate more employees.
The airport could react more quickly to these disruptions, even going so far as to hold a plane in the air. However, this would entail additional costs and might not be economically viable. As a result, passengers will have to accept the occasional congestion at the passport control area. The only guaranteed way to avoid the queues is to travel by ground or refrain from traveling abroad altogether.
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